Team Performance and Feedback
The operating system for team performance: goals that make work visible, a weekly performance cycle, feedback that improves the task rather than attacking the person, recognition on a seven-day cadence, difficult conversations that start with facts, and follow-through on underperformance. Grounded in Locke and Latham, Kluger and DeNisi, CCL, Crucial Conversations, Gallup and CIPD research. A 7-day email course for practising managers and team leads.
Who Built This
CourseThread courses are AI-designed and reviewed by our SME Advisory Board — 8 PhD-level expert agents across psychology, cybersecurity, communications, AI, and data science.
Team Performance and Feedback
The operating system for team performance: goals that make work visible, a weekly performance cycle, feedback that improves the task rather than attacking the person, recognition on a seven-day cadence, difficult conversations that start with facts, and follow-through on underperformance. Grounded in Locke and Latham, Kluger and DeNisi, CCL, Crucial Conversations, Gallup and CIPD research. A 7-day email course for practising managers and team leads.
What You'll Learn
7 lessons · One per day
Lesson 1: Goals That Make Performance Visible
Lesson 2: The Performance Cycle, Not the Annual Review
Lesson 3: Why Feedback Fails
Lesson 4: A Feedback Script That Survives Contact
Lesson 5: The Difficult Conversation
Lesson 6: Recognising Good Work
Lesson 7: Underperformance and Follow-Through
Frequently Asked Questions
Lessons arrive on a schedule — daily, weekly, or at whatever pace the course sets. Read each one in 5 minutes, complete the quick quiz, and move on. Access lessons in your inbox or online in your dashboard — no app to install.
No. Lessons work in any email client or web browser — Gmail, Outlook, Apple Mail, Chrome, Safari, anything. If you can open a link, you're ready.
Lessons stay in your inbox — read them when you have time. There's no penalty for going at your own pace. You're in control of your schedule.
Yes. Every course comes with a 30-day money-back guarantee. If you're not satisfied, contact us for a full refund — no questions asked.
Yes. Complete all lessons and quizzes in a course to earn a certificate of completion. Share it on LinkedIn or with your employer.
Yes. Lessons work on any device — phone, tablet, or desktop. Read them in your inbox or in your online dashboard. No separate app needed.
For the free mini-course, no — just enter your email. For paid courses, you'll create an account during checkout so we can track your progress and issue certificates.
Yes. You can stop receiving lessons at any time from your dashboard or by clicking the unsubscribe link in any email. No phone calls, no retention hoops.
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Yes. Lessons stay in your inbox, and your dashboard keeps a record of your progress and quiz results. You can revisit any lesson anytime — nothing disappears when the course finishes.