Email and Calendar Productivity
A practical, research-backed system for managing email overload and taking back your calendar. Learn batch processing, the 4D triage method, time blocking, and meeting hygiene that work in Outlook and Google Workspace. A 7-day email course grounded in research from Dabbish & Kraut (2006), Kern et al. (2024), Heylighen & Vidal (2008), Mann (2007), Luong & Rogelberg (2005), Standaert et al. (2025), Microsoft Work Trend Index (2023), and Das Swain et al. (2023).
Digital Basics for the Workforce
A patient, jargon-free introduction to the digital tools and skills you need in a modern workplace. Built for workers re-entering or reskilling into digital roles. Covers device settings, internet browsing, email, file management, online forms, digital safety, and confidence building. A 7-day email course grounded in the UK Essential Digital Skills Framework, Bandura's self-efficacy theory, and Lloyds Bank Digital Index research.
Working with Cloud Tools (Google Workspace / Microsoft 365)
A practical, research-backed course for collaborating in cloud documents without breaking things. Learn the single source of truth principle, permission hygiene, version control, and co-authoring etiquette that work in Google Workspace and Microsoft 365. A 7-day email course grounded in research from Microsoft Work Trend Index (2023), McKinsey Global Institute (2012), Sun et al. (2014), Birnholtz & Ibara (2012), Ignat et al. (2015), and Alhelali et al. (2023).
Digital Communication Essentials
A practical, research-backed guide to choosing the right channel and communicating well in each one. Learn when to use chat, email, video calls, and async messages — grounded in Media Synchronicity Theory (Dennis, Fuller & Valacich 2008), egocentrism research (Kruger et al. 2005), chat's dual nature (Cameron & Webster 2005, Garrett & Danziger 2007), Zoom fatigue science (Bailenson 2021), and extended availability research (Renk & Sutter 2026). A 7-day email course teaching tool-agnostic communication habits for Slack, Teams, Zoom, Meet, and email.
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