Emotional Intelligence at Work
Self-awareness, empathy under pressure, and conflict de-escalation via micro-scenarios. Evidence-based EQ skills for high-pressure environments.
Leading Without Authority
Influence, async communication, and cross-functional leadership for individual contributors. A 7-day email course to lead without the title.
Management Fundamentals
The mechanics of managing people, in the order a new manager meets them: the role shift, what good looks like, one-to-ones, delegation, feedback, hiring and onboarding, and your first ninety days. Grounded in CMI, Google Project Oxygen, CCL and CIPD research. A 7-day email course for new and aspiring managers.
Team Performance and Feedback
The operating system for team performance: goals that make work visible, a weekly performance cycle, feedback that improves the task rather than attacking the person, recognition on a seven-day cadence, difficult conversations that start with facts, and follow-through on underperformance. Grounded in Locke and Latham, Kluger and DeNisi, CCL, Crucial Conversations, Gallup and CIPD research. A 7-day email course for practising managers and team leads.
Change Management Basics
What a manager actually does when the organisation changes: why change efforts fail, the difference between change and transition, your real job as translator-buffer-coach, communicating ten times more than feels reasonable, working with resistance instead of against it, and making the new way stick. Grounded in Kotter, Beer, Bridges, Hiatt's ADKAR and McKinsey transformation research. A 7-day email course for managers and team leads.
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