Understanding Data in Your Job
Learn to read, question and use the workplace data you already touch every day. A practical 7-day email course for workers in operations, customer service, administration, retail and care who use reports, dashboards and KPIs but are not analysts. Covers what metrics really measure, when good metrics go bad, how to question any number, and how to ask for the data you need. Grounded in research from NHS Making Data Count, Bevan and Hood, Campbell, Strathern, iO-Sphere and WFM Labs. No SQL, Python or statistics beyond what a non-analyst needs. British English throughout.
Data Privacy and GDPR Essentials
Understand your data protection duties under UK GDPR, DPA 2018 and the Data (Use and Access) Act 2025. A practical 7-day email course for any worker who handles personal data. Covers personal data, special category data, the seven principles, lawful basis, individual rights, subject access requests, the 72-hour breach reporting rule, storage limitation, and accountability. Grounded in ICO guidance. Current for 2026, including DUAA 2025 amendments. Not legal advice — practical compliance awareness. British English throughout.
Supervising AI Agents at Work
The new workplace skill is supervising AI, not just using it. Learn what agents are, how they go wrong, what human oversight legally requires, least-privilege permissions, audit trails, and how to become the person who can vouch for your organisation's AI. Grounded in the September 2026 rogue-agent incidents, the EU AI Act, California's No Robo Bosses Act, OWASP, NIST, and the research on meaningful human control. A 7-day email course for non-technical professionals.
Jobsearch Strategies for the Digital Age
Learn how hiring works in the UK today — job boards, LinkedIn, recruitment agencies, direct approaches, and the hidden market where weak ties carry the leads. Build a weekly jobsearch plan grounded in the evidence on what gets people hired. A 7-day email course for jobseekers, career changers and return-to-work participants.
Password Security and Digital Hygiene
Practical password security for real workplaces — built on the 2025-26 rule changes. Passphrases, password managers, MFA done right, passkeys, and a ten-minute weekly hygiene routine. Grounded in NCSC, NIST, CISA and Verizon DBIR guidance. A 7-day email course for all staff.
Management Fundamentals
The mechanics of managing people, in the order a new manager meets them: the role shift, what good looks like, one-to-ones, delegation, feedback, hiring and onboarding, and your first ninety days. Grounded in CMI, Google Project Oxygen, CCL and CIPD research. A 7-day email course for new and aspiring managers.
Team Performance and Feedback
The operating system for team performance: goals that make work visible, a weekly performance cycle, feedback that improves the task rather than attacking the person, recognition on a seven-day cadence, difficult conversations that start with facts, and follow-through on underperformance. Grounded in Locke and Latham, Kluger and DeNisi, CCL, Crucial Conversations, Gallup and CIPD research. A 7-day email course for practising managers and team leads.
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